Sharing Our Vision for Communities on WhatsApp | Meta
Organizations such as schools, local clubs, and nonprofits now rely on WhatsApp to communicate securely and accomplish things – especially since the epidemic forced us all to find creative ways to stay apart and work together. Given the overwhelming response we’ve received, we think we can do a lot to make it easier to help people manage these busy conversations between these types of groups.
Here come communities. Communities on WhatsApp will enable people to bring different groups together under one umbrella with a design that works for them. This way people can receive updates sent to the whole community and easily organize small discussion groups on what’s important to them. Communities will also have new powerful tools for admins, including control over which message messages are sent to each and which groups can be included.
We think communities will make it easier for school principals to share updates that all parents must read and to bring together groups about specific classes, extracurricular activities, or volunteer needs.
We’re also making a lot of improvements to how groups work on WhatsApp – whether they’re part of the community or not. We think this will help people to share new ways and reduce overload in big chats. These features are coming out next week so people can start trying them out before communities are ready.
- Reactions – Emoji responses are coming to WhatsApp so people can quickly share their opinions without having to chat with new messages.
- Delete admin – The group admin will be able to remove an erroneous or problematic message from everyone’s chat.
- File sharing – We’re increasing file sharing to support files up to 2 gigabytes so people can easily collaborate on projects.
- Big Voice Calls – We’ll introduce one-tap voice calling for up to 32 people with all new designs for a time when live talk is better than chatting.
Communities are inherently private, which is why we will continue to protect messages with end-to-end encryption. This security technology is never really needed to protect people’s privacy and security. Close knit groups – schools, religious congregations, even businesses – desperately need to be able to communicate securely and privately without being monitored by WhatsApp on their every word.
While other apps are creating chats for thousands of people, we are choosing to focus on supporting groups that are part of our daily lives. These are early days for the communities on WhatsApp and building new features to support them will be our main focus for next year. We can’t wait to get communities into people’s hands and wait for people’s response.