| Cloud Network Engineer – IT and OT Systems
Non-Union Position
Network Engineering; Portland, Oregon (US-OR)
Hybrid schedule available for Oregon & Washington residents.
Regular FT
Posting # 4008
The Role:
As a Network Engineer for Information Technology (IT) and Operational Technology (OT) systems, you will design, install, and connect computer and network systems to ensure the stable and secure operation of the organization’s network. You will bring your depth of experience as you represent Network Engineering in cross-functional project and incident response teams.
In addition to ensuring the fingerprints of our Core Values are in everything we do, the Network Engineer, is expected to embody the IT&S department’s four cultural pillars…
Accountability & Integrity
We hold ourselves to a high standard and follow through on our commitments. Our transparency, and ability to deliver on our promises make us a trusted and respected business partner.
Customer Focus
We understand our customers’ needs and advocate for them. Our relationship with our customers ensures the technical needs of the business are met.
Growth & Learning
We embrace new technology and skills to better meet the company’s needs. Our passion for new technology keeps us ahead of future opportunities for the business.
Respect
We relate with inclusion, kindness, curiosity, and humility. Respect for differences leads to innovation and collaboration.
Day to Day:
- Design, plan, coordinate the implementation of network changes in accordance with standards and architected designs based on project / operational / regulatory requirements
- Participate in Incident Response, providing collaborative troubleshooting expertise in high pressure situations
- Monitor operational status and stability of network infrastructure in both IT and OT environments
- Receive escalations from Service Desk and/or Network Administrators
- Provide technical leadership and mentorship
- Create and maintain documentation
- Participate in on-call rotation for support
- Create reports as needed and present results to stakeholders
- Respond quickly and effectively to incidents through troubleshooting software and hardware issues
- Provide recommendations on system enhancements that will improve reliability and performance of system
- Assist with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs
- Research, evaluate and recommend software and hardware solutions based on business need & anticipated growth
- Support Company’s commitment to a culture of safe work practices
- Create and document procedures
- Attend Change Advisory Board meetings
- Foster relationships with internal and external business partners
Come on your first day with:
Formal Education & Certification
- College diploma or university degree in the field of computer science and/or 8+ years equivalent work experience.
- The following certifications are highly desired:
- CCNP
- PCNSE
- ITIL Foundation
Knowledge & Experience
- 8+ years, experience managing and configuring enterprise-wide LANs, WANs, WLANs, VLANs, firewalls, etc.
- 2+ years, in network engineering role
- 2+ years, experience administering tenants (Azure or similar public cloud provider)
- 2+ years, experience in an industry with regulatory oversight
- 4+ years, managing enterprise enterprise-wide WAN/LAN/WLAN
- Strong technical documentation ability
- Strong technical knowledge of Cisco Networking Software (IOS, XE, XR, and NX-OS) is required
- Experience with transport layer protocols & media (cellular, microwave, dark fiber, leased services)
- Hands-on experience troubleshooting hardware such as servers, routers, firewalls, switches, modems, network interface cards, etc.
- Excellent working knowledge of current protocols and standards, including TCP/IP, 802.11, EIGRP, BGP, IPSEC, OSPF, DMVPN, IPSec
- Experience with Firewalls, Remote Access VPNs, and other security appliances
- Red Hat Linux proficiency highly desired
- Understanding of orchestration and automation methodologies
- Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles
- Experience in a Managed Services environment is a plus
- Experience with SDWAN technologies is a plus
- Experience managing datacenter networks (Nexus NX-OS, ACI)
Personal Attributes
- Good understanding of the organization’s goals and objectives
- Security-oriented mindset
- Desire to provide mentorship and technical leadership
- Strong interpersonal, written, and oral communication skills
- Able to independently conduct research into issues and products as required
- Ability to prioritize and execute tasks in a high-pressure environment
- Ability to present ideas in a user-friendly language
- Keen attention to detail
- Proven analytical and problem-solving abilities
- Experience working in a team-oriented, collaborative environment
- Highly proficient documentation & technical writing skills
- Passionate about providing a high quality of service and believes in relentless customer satisfaction
- Promote a strong work ethic with the ability to meet commitments & deadlines
- Ability to maintain ownership & independence in a fast-paced high-volume environment
- Ability to maintain a sense of professionalism & urgency in all customer communications
Work Conditions
- Work responsibilities may require after hours
- Participate in on call rotation
What we offer:
Work Life Balance –
- Up to 21 Vacation Sick Time Days
- 11 paid holiday which includes 3 floating holidays.
- Flexible work arrangements
- 3 weeks paid parental leave
- 1500 Sq foot exercise facility, onsite yoga classes, massage, and secure bike room.
Financial –
- Meaningful Annual Incentive Bonus Opportunity in addition to base salary
- Generous 401K company contribution and match.
- 15% Discount on ESPP
- Up to $5250 a year in tuition reimbursement
Discounts –
- 20% off natural gas service
- Up to 30% discount at NW Natural Appliance Center
- TRI Met Pass for all HQ employees
- Generous discounts with Verizon & AT&T Wireless
Base salary range: $97,750.00 – $139,300.00 per year, depending on qualifications
Annual Target Incentive: Grade 22, 12% target
Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout.
Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website.
Deadline: 1/25/23
Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. Pre-employment drug tests are part of the hiring process and apply to all positions.
All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.
NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at [email protected] or (971) 979-6341.
NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means. |
