Buzz Update Want to curb turnover? Proper technique helps. TOU

Buzz Update  Want to curb turnover?  Proper technique helps.


Want to curb turnover? Proper technique helps.

Views expressed by Entrepreneur Collaborators are their own.

Do you have the right technology to attract and retain the best talent?

If you are surprised by this question, you are not alone. Before the epidemic, leaders generally used traditional interests Attractive wages or 401 (k) match To persuade workers to join their ranks. Of course, it is important that people are equipped with the technology needed to perform their roles. But since most employees work from the office, leaders do not have to think about the technical requirements beyond their four-wall limit – nor how it has affected their growth strategies.

However, as more businesses Modification to Hybrid Working Models, Leaders need to broaden their perspective on technical needs. Unfortunately, very few have picked up this mantle so far.

In the 2021 survey, for example, One-third workers They said their employers did not prioritize investing in better hybrid work-friendly technologies. Surprisingly, this is affecting the willingness to stick around them. The 2022 survey revealed One-third of employees Dealing with hybrid work tech issues is one of the major factors in their desire to change jobs. The lesson is clear: if leaders want employees to be around them, they cannot ignore or underestimate the technology needed to create a seamless hybrid work experience.

Related: Where to use Innovative Tech to create a more flexible and attractive organization

The hardest space to fill

Most of our current workplace tech is designed with individual or remote staffing needs in mind. Since the hybrid approach is so new, there are not many technologies designed with that in mind (at least, not yet).

For example, the conference room in your office may be built for personal participation in a meeting. Attendees sat around a table while the meeting host used a monitor and projector screen to present to the group. When people were sent home at a time when the epidemic was raging, private meetings were not questionable, meaning attendees participated separately via videoconferencing solution. The host can share their screen and attendees can watch the show from their sofa. Simple enough.

But what does a Hybrid What is the conference room like? Some employees may join the meeting from the office, while others may dial from remote areas. Their meeting experiences are very different and can trigger headaches. In fact, 71 percent of those 2022 surveys said hybrid meetings were stressful. They identified issues sharing content, wrestling with cables, and connecting audio and video as their top technical concerns.

Related: What is the best way to implement the most effective hybrid assembly?

How do you bridge this gap so that there is proper partnership and engagement from everyone? We do not yet have a universal answer, but we do know that the way companies use technology to facilitate hybrid work suggests a difference between sticking around employees and running for exit. So here are strategies to reach the technical expectations of employees in a hybrid office:

Related: Are competitors losing employees? Modern workspaces can help you keep them.

1. Do not leave people blowing in the wind.

It would be a mistake to equip your hybrid workforce with basic necessities (eg, a computer with a good microphone, camera and speaker), and then leave them to defend themselves as they integrate those digital tools into their daily work – unfortunately. , Simple. According to PwC, only Slightly more than half of the employees They believe that their owners will meet their needs when introducing new technology. This is the complete opposite for 90 percent of executives.

Where is the disconnect? Consider this: Most technical failures occur during rollout and execution. This often happens because the people who choose the technology, the people who introduce the staff and train on it are not the people who use it every day. Instead, work closely with your IT team “Power Users”: the people who use the devices the most.

IT team members should sit physically and observe how energy users are impacted by new technologies throughout the day. Doing so allows IT to detect in advance all the annoying technical issues that pop up, no matter how small they may seem. (After all, when you add up all those small inconveniences, they are a waste of time.) Then, IT solutions can be put in place to solve problems that are probably not reported because so many people have only reported- so-called “big” problems.

2. Conduct general employee surveys.

IT sitting with power consumers every day for the future is not realistic, so you can fill in the blanks with regular company-wide surveys. When was the last time you checked in with your employees about their technical needs? Doing so is one of the best ways to improve employee experience in advance, which prevents voluntary turnover.

Intel, for example, conducts a biennial survey of its employees to help managers get a better idea of ​​how satisfied they are. Intel is no coincidence One of the top 10 companies According to a US survey by Fortune and SurveyMonkey, both men and women are excited to work.

Once your initial tech setup and rollout is complete, send company-wide surveys every few months to assess the impact of your current tech stock and allow employees to easily report any issues. Surveys not only help you detect and overcome artificial technical problems, but also show employees that you value their opinions and want to validate technology. In fact Meeting their needs.

3. The ground itself.

When everyone works under one roof, you will be able to maintain a consistent technology setup throughout the company. Everyone is connected to the same Wi-Fi, dressed with the same computer, has the same desktop setup, and so on. However, as employees expand into multiple positions, maintaining that stability becomes more difficult.

For example, suppose you hire two marketers. Everyone needs a strong technology setup to execute effective sales calls – good lighting, professional background, solid internet connection, good-quality camera and microphone, etc. Salesperson A works from the office, where the lighting is great, the Wi-Fi connection is rock-solid and they sit in a conference room that looks professional while connecting to the company’s high-end audio-conferencing system. However, SalesPerson B works from home in a dark room using their laptop’s average-quality camera and low-cost internet connection shared with a microphone and telecommuting partner.

While costs add up to equipping everyone with a work environment at home, you should also consider the cost of not making those investments – especially for client-facing team members who want you to work more in a remote work environment. The 2020 report found that Only a quarter of companies Equipment that worked from home that year and paid for or at least shared the cost of the internet. As we move further into the hybrid work model, you need to be more deliberate about your employees’ home office setups, i.e. investing company funds in work-from-home technology kits. All Employees.

The ability to work effectively from anywhere is crucial. To make sure your hybrid workforce is productive and happy – and that your company retains that talent – you need to put the right technical solutions in place and make them available to everyone.

Related: Staff turnover is emptying your company

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